1. Handle customer complaint including both 0km and field.处理0公里和售后的客户抱怨

· Receive and deal with customer complaint and failure parts of 0km and field, incl. cause investigation, containment actions and long-term action, and report feedback acc. to customer requirement;

接收和处理0公里和售后的客户抱怨及故障件，包括原因分析，围堵措施和长期措施，根据客户要求反馈报告等；

2. Solve problem with 8D on IQIS system for customer complaint.在IQIS系统中用8D的方法解决客户抱怨的质量问题

· Create QC